ABOUT US

Quality beyond Compliance

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Improov offers the comprehensive capabilities and deep industry knowledge necessary to help you solve the most complex issues of your laboratory. 


Want to experience the expertise of Improov for yourself? Send us an email and let’s discuss what we can do for you.

 

MEET OUR TEAM

Get to Know Us

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NANCY ROSS

Founder​


Nancy is a US Navy trained clinical laboratory scientist with over 20 years of experience in hospital, reference, and academic laboratory settings.  In a career that spans all aspects of laboratory medicine from lab assistant to lab director, Nancy has always gravitated toward process improvement and excellence.  She is a natural leader, drawing from her hands-on experience to build collaborative relationships between front line staff, management, and other healthcare teams.


Nancy is a sought after laboratory leader, credited with helping laboratories improve their daily operations, inspection results, and regulatory compliance, driving hospital-wide initiatives to achieve these results and to position the laboratory as a key player in the healthcare value chain.  


She leverages her technical expertise, management skills, years of experience, and leadership qualities to foster a team culture that promotes the highest standards.  Laboratory quality is of paramount importance, and Nancy is passionate about not just maintaining laboratory quality, but constantly seeking ways to improve it. This was the inspiration behind creating Improov.